© 2017 Alfreso Cinema LTD.

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What happens if there's rain? In the event of rain the show will still go on, so we recommend that you check the weather before and dress appropriately. If there are extreme weather conditions we will contact you in advance to notify you any cancellations.

Am I able to bring food and drink? All our venues will have a selection of delicious hot food and drink to purchase so you will be well catered for. However if you want to bring a picnic we won't grumble, just ensure you remove all rubbish when you leave. Please note, no glass is allowed onsite.

Will alcohol be available? Yes. The Bar operates a Challenge 25 Policy. If you look under 25 please do not be offended if we ask you for proof of age when you purchase alcohol. No outside alcohol will be allowed onsite and will be removed by the ushers.

Can i use Debit/Credit cards to purchase food and drink? Unfortunately due to the remote nature of the sites we are unable to accept debit/credit cards, please bring cash with you to purchase any extras.

Can I smoke?​ You will be made aware on arrival whether or not the venue is smoke- free. Smoking is acceptable at most of our venues, but we kindly ask you to do so at the back or sides of the audience.

Can I bring a dog to the screening? Only guide dogs are permitted at our screenings. 

Will there be toilets? Yes, all of our venues will have on-site toilets for visitors to use.

Can I bring my own seating, and what can't I bring? Bring along a fold up chair, camping chair, beanbag or blanket and cushions to sit on, anything that will make your viewing experience as comfortable as possible. Wrap up warm in case the weather turns a little cold in the evening.

Please don't bring tents, wind breakers or any pop up structures.

Are children allowed? Providing they meet the age classification of the film, children are permitted at all of our events. We ask that if your child looks young for his/her age that you bring their photo identification.

If I forget my ticket is there anything I can do? Please bring a printed copy of your ticket or a saved version on your smart phone. Photo identification will be required if you do forget your ticket.

Can I refund my ticket if i can no longer attend? If you're no longer able to attend you're able to transfer your tickets to someone else, but unfortunately we cannot offer refunds. In the unfortunate event that the event has to be cancelled the ticket price will be refunded.

Will there be wheelchair access? The majority of our sites will have wheelchair access. Please contact the Box office with your accessibility requirement and our team will contact you to discuss your needs. We will make all reasonable endeavours to ensure the screenings are accessible to all.  

 

Please note Alfresco Cinema can not be held liable or responsible for any damage to vehicles or personnel possessions whilst attending any of our events. Failure to comply with any site rules could result in refused entry or immediate removal from the event.